I'm Andy. Twenty-plus years in IT, now looking after homes and businesses across New Bern and Eastern North Carolina. Whether it's a network that keeps dropping, a laptop that takes five minutes to boot, or the repetitive work stealing your afternoons, I sort it out. If it's tech and it's a headache, odds are I can fix it or build it.
A real local person you can call. No jargon, no pressure, no ticket queue in another time zone.
The kind of setup a big company pays a whole department for, sized and priced for a New Bern small business. It starts with a free visit to see what you've got.
Slow WiFi and dropped connections cost you all day. I set up networks that are fast in every corner, locked down, and easy to reach from home or the road.
The stuff you don't think about until it breaks. Backups that actually work, computers that stay updated and protected, email that behaves, and cameras if you want eyes on the place.
A call that hits voicemail after hours is usually a customer about to call the next guy. I can set your phone up to text people back the second you miss them, and take the repetitive office work off your plate.
Need a tool that does exactly what your office does? I build them. And if you handle sensitive records, I can set up AI that runs on your own equipment instead of shipping client info off to some company.
Slow computer, WiFi that won't reach the back bedroom, cameras you want put in right? I'll take care of it, and explain it like a normal human. No trip-charge surprises.
Dead spots in the back room? Buffering on movie night? I'll get you fast, reliable WiFi in every room and set it up so it stays that way.
Running slow, acting weird, or brand new out of the box? I clean them up, clear out viruses, and get a new machine set up with everything moved over so nothing gets lost.
Security cameras, video doorbells, smart lights and speakers. I'll pick the right gear, put it in, and set it up so the whole house can actually use it.
Nobody backs up until they lose everything. I'll get your photos and files backing up on their own, and I'm happy to answer whatever tech question you've got.
I come check out your setup, office or house, and tell you what's worth doing. Free, and no pressure to buy anything.
You get a clear price before I start. Whatever we agree on is the number, no surprises on the bill.
I set it up right, usually in a few days, and make sure it works for how you actually use it.
Need me again down the road? I'm right here in town, not a call center you'll wait on hold for.
Plenty of folks call themselves an IT guy, or an AI guy this year. I've spent over two decades actually keeping systems running, in hospitals and schools where downtime wasn't an option. And I don't just fix things, I build them.
keeping business tech up and running, long before anyone called it AI.
based here, serving Craven County and Eastern NC. Grew up just up the road in Greenville.
I designed, built, and run mabelbot.com myself, the whole thing: sign-ins, the database, the AI, and the security around it. If you want proof I can build real software and not just fix printers, that's it. I'm just getting started around here, so my first few clients get my best pricing and my full attention.
Both. I'm one local tech guy in New Bern. The same person who can lock down your office network can also fix the dead WiFi spot in your back bedroom.
A lot. Office and home networks and WiFi, security cameras, IT and backups, slow or broken computers, smart-home setup, automating repetitive office work, and building custom tools and software. If it plugs in or connects to the internet, there's a good chance I can help.
Not even a little. You tell me what's slow, broken, or driving you crazy, and I handle the rest and explain it in normal English. No question is too basic.
No. I'm glad to work alongside whoever keeps your systems running, and add the networking, automation, and custom work most IT folks don't get into.
The first visit is free. Home visits are a simple flat or hourly rate. Business projects run from a few hundred to a couple thousand dollars depending on the job, and you get the exact number before I start. Monthly support is optional and starts around $300.
If you deal with sensitive records, I can set up AI that runs on your own equipment instead of sending your information off to an outside company. You get the speed of AI without handing your files to someone else.
I come to you. I'm local, so I show up in person for setup and hands-on work. Some ongoing help can be done remotely, but when you need someone there, I'm a short drive away.
A quick note about what's slow, broken, or eating your time, at the office or at home. I'll get back to you with a couple of specific things I'd do about it. Free, no pressure.